Concept Seating 24/7 Dispatch Chairs in Arkansas
When the Operation Never Stops, Neither Can the Chair
A chair in a 911 center or dispatch center is not an ordinary office chair.
It may be occupied around the clock, used by multiple people across consecutive shifts and repeatedly adjusted to accommodate operators of different sizes and preferences. At the same time, dispatchers and operators may spend hours monitoring screens, communicating with field personnel and making decisions where comfort, concentration and accessibility matter.
That requires seating designed for a completely different level of use.
AVC Wireless provides Concept Seating 24/7 intensive-use chairs for 911 centers, public safety dispatch centers, emergency operations centers, security operations centers and other mission-critical facilities throughout Arkansas.
Talk With AVC About 24/7 Dispatch Seating
Engineered for 24/7 Intensive Use
Concept Seating focuses specifically on seating for continuous-use environments.
Its chairs are engineered for multi-shift operations where one operator may leave the workstation only for another to take their place.
Concept Seating's 24/7 chairs are designed and tested for intensive use and combine heavy-duty construction with the adjustability needed to accommodate different operators throughout the day and night.
Applications Include:
- 911 communication centers
- Public safety dispatch centers
- Emergency operations centers
- Real-time crime centers
- Security operations centers
- Utilities and process control
- Transportation and transit operations
- Air traffic control
- Government facilities
- Healthcare operations
- Other continuous-use environments
Why a True 24/7 Chair Is Different
Ergonomic Support for Long Shifts
Dispatchers and operators may remain seated for extended periods while monitoring multiple screens, answering calls, coordinating resources and communicating with personnel in the field.
Concept Seating chairs provide extensive ergonomic adjustability, with available adjustments for the seat, arms, back, lumbar support, tilt and headrest depending on the model.
That adjustability is particularly important in multi-shift environments because the same chair may need to accommodate several different operators within a 24-hour period.
Ergo Air Suspension System
Rather than relying exclusively on conventional chair cushioning, Concept Seating uses its Ergo Air Suspension System (EAS²).
The suspension system is designed to distribute body weight across the seating surface, reduce pressure points and support circulation during extended periods of sitting.
Because the suspension material returns to its original shape after the operator leaves the chair, it is also designed for the repeated use common in around-the-clock operations.
Built for Different Operators
A 24/7 dispatch center cannot realistically assign a different chair to every person who uses a workstation.
Concept Seating's combination of adjustable seating positions and heavy-duty construction is designed to accommodate a broad range of operators.
Most Concept Seating 24/7 chairs and stools are warranted for users up to 550 pounds, while the 3156 Bariatric Chair is designed and warranted for users up to 800 pounds.
Built for Years of Multi-Shift Use
Durability is more than a convenience in a mission-critical environment.
A chair failure can take a workstation out of service, require maintenance or force an operator to work from seating that was not designed for the position.
Concept Seating incorporates heavy-duty construction features such as steel frames and seven-leg bases into its 24/7 seating.
On the 3150HR, for example, the seven-leg steel base is tested to a 10,000-pound dynamic load. Seven legs also provide greater stability and easier movement than a conventional five-leg chair.
Other available durability and serviceability features include:
- Heavy-duty steel construction
- Seven-leg bases
- Safety casters
- Replaceable covers
- Adjustable armrests
- Adjustable lumbar support
- Heavy-duty components designed for intensive use
The ability to replace covers and other components can also help extend the useful life of the chair rather than treating the entire chair as disposable when individual components experience wear.
Tested for 24/7 Performance
Concept Seating doesn't simply describe its products as heavy-duty office chairs.
Its 24/7 seating is tested to intensive-use standards, including FNEW 83-269 and ANSI/BIFMA testing requirements, with select products tested beyond the applicable standards.
That distinction matters for organizations evaluating seating that may be used continuously rather than eight hours per day by a single employee.
Concept Seating 3150HR
Built for the Operator Who Lives at the Console
The Concept Seating 3150HR is designed specifically for intensive-use, multi-shift environments.
Its adjustable articulating headrest can support the head and neck while an operator monitors multiple screens or video walls, function as a neck roll or move out of the way when not needed.
Available features include:
- Adjustable articulating headrest
- Adjustable seat depth
- Adjustable lumbar support
- Multiple armrest options
- Tilt and tension adjustment
- Seven-leg steel base
- Safety casters
- Ergo Air Suspension System
- Replaceable covers
- Heavy-duty steel construction
The 3150HR is warranted for users up to 550 pounds in multi-shift environments.
Seating for More Than 911 Centers
While Concept Seating is particularly well suited to public safety communications, the same requirements exist anywhere personnel must remain at critical workstations around the clock.
AVC can provide Concept Seating for:
911 & Public Safety Dispatch
Multi-shift seating for telecommunicators and dispatch personnel.
Emergency Operations Centers
Intensive-use seating for personnel coordinating emergency and incident response.
Security Operations & Real-Time Crime Centers
Ergonomic seating for personnel monitoring multiple displays, cameras and information systems.
Utilities & Process Control
24/7 seating for operators responsible for critical infrastructure and continuous processes.
Transportation & Traffic Operations
Heavy-duty seating for transit, transportation and monitoring environments.
Government & Other Mission-Critical Facilities
Seating designed for operations that cannot simply shut down at the end of the business day.
More Than a Dispatch Chair
Concept Seating can be incorporated into a broader dispatch, communications or command-center solution from AVC.
Depending on the facility and operational requirements, AVC can help coordinate Concept Seating with:
- Motorola Solutions radio communications
- Avtec Scout dispatch technology
- Dispatch consoles and workstations
- Radio system infrastructure
- Computers and displays
- Audio and communications equipment
- Networking and connectivity
- Other mission-critical communications technology
Rather than treating seating, dispatch technology and communications infrastructure as completely separate decisions, AVC can help organizations consider how the overall operator environment functions together.
The goal is a workspace where communications technology, equipment placement, operator accessibility and 24/7 seating support the people responsible for keeping critical operations moving.
Talk With AVC About Your Dispatch or Command Center
Why Invest in 24/7 Seating?
A lower-cost office chair may initially appear to save money, but purchase price alone does not reflect how that chair will perform after thousands of hours of continuous use.
For mission-critical facilities, the better questions are:
- Is the chair actually engineered for 24/7 use?
- Can it accommodate different operators and body types?
- Can each operator quickly adjust it?
- How well will it withstand continuous multi-shift use?
- Can worn components be replaced?
- What does the manufacturer warranty in a 24/7 environment?
Concept Seating is designed around those requirements from the beginning.
Concept Seating Across Arkansas
AVC provides Concept Seating and mission-critical communications solutions to organizations throughout Arkansas.
With five convenient locations across the state, AVC can support 911 centers, public safety agencies, utilities, government organizations and other continuous-operation facilities.
Fayetteville | Jonesboro | North Little Rock | Fort Smith | Russellville
Frequently Asked Questions
What is a 24/7 dispatch chair?
A 24/7 chair is specifically engineered for intensive multi-shift environments where a chair may be occupied around the clock by multiple operators. These chairs typically incorporate heavier-duty construction and greater ergonomic adjustability than conventional office seating.
Why shouldn't a 911 center use conventional office chairs?
A conventional office chair is generally not designed around the same continuous-use demands as a chair used by multiple dispatchers across consecutive shifts. Purpose-built 24/7 seating addresses durability, adjustability, different operator sizes and extended periods of sitting.
How much weight can Concept Seating chairs support?
Most Concept Seating 24/7 chairs and stools are warranted for users up to 550 pounds. The Concept Seating 3156 Bariatric Chair is warranted for users up to 800 pounds.
Can different dispatchers adjust the same chair?
Yes. Ergonomic adjustability is one of the primary advantages of Concept Seating's 24/7 chairs. Depending on the model, adjustments can include seat height and depth, arms, lumbar support, tilt, back and headrest.
What is Concept Seating's Ergo Air Suspension System?
The Ergo Air Suspension System, or EAS², is designed to distribute the operator's weight across the seating surface, helping reduce pressure points and support circulation during long periods of sitting.
Are Concept Seating chairs designed specifically for 24/7 use?
Yes. Concept Seating specializes in intensive-use seating and tests its 24/7 chairs to applicable intensive-use standards.
Are Concept Seating chairs only for 911 centers?
No. They are also designed for security operations centers, emergency operations centers, utilities, process control, transportation, government, healthcare, air traffic control and other facilities operating around the clock.
Does AVC offer Concept Seating throughout Arkansas?
Yes. AVC provides Concept Seating solutions for organizations throughout Arkansas from its five locations in Fayetteville, Jonesboro, North Little Rock, Fort Smith and Russellville.
Your Dispatchers Are There 24/7. Their Chairs Should Be, Too.
Dispatchers, telecommunicators and control-room operators spend thousands of hours at their workstations performing jobs where concentration, communication and rapid decision-making matter.
Their seating should be designed for the same demanding environment.
AVC can help your organization evaluate Concept Seating options for a new communications center, replace conventional or aging chairs, standardize seating across multiple operator positions or incorporate 24/7 seating into a larger dispatch or command-center project.
Ready to upgrade your dispatch environment? Talk with AVC about Concept Seating 24/7 chairs and find the right seating solution for your operators.